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How to File a Car Accident Claim in Nova Scotia (Step-by-Step)

August 12, 2026  |  NEWS

If you've been in a car accident in Nova Scotia, the legal and insurance side of things can often feel more overwhelming than the accident itself. Most people aren't sure what to do first, what deadlines matter, or what they might be entitled to. And the reality is that what you do in the days after the accident can have a significant impact on your claim.

Last updated: June 12, 2026

Quick Answer

To file a car accident claim in Nova Scotia, most people will do four things:

  1. Report the accident to police within 24 hours if there are injuries, a hit-and-run/dangerous driving is involved, there is a dispute about how the accident occurred, or the damage appears to be over $2,000 (and get your police report number / GO#).
  2. Notify your insurance company as soon as possible (many policies require notice within about 7 days).
  3. If you were injured, start your Section B Accident Benefits paperwork right away (often required within 30 days of the accident, depending on the situation and the insurer's requirements).
  4. If you sue for injuries, be mindful of the 2-year limitation period from the date of the accident (there are exceptions to this limitation period, so get legal advice early).

Below is a step-by-step breakdown of what Halifax and Nova Scotia drivers typically need to do following a collision, what documents to keep, and when it makes sense to speak with a personal injury lawyer.

Step 1: Report the Accident (Police / GO# in Nova Scotia)

Under Nova Scotia law, you must report the accident to police within 24 hours if:

  • Anyone was injured
  • Property damage appears to exceed $2,000
  • The accident involves a hit-and-run or dangerous driving

You can report the accident at the scene (if the police attend), or at a collision reporting centre or police station afterward. When you report it, you'll receive a report number (GO#). Keep this number as it's commonly required to start or support your insurance claim.

Helpful tip: Even when you're not sure your injuries are "serious" or if you are unclear if you should report the collision, it's still a good idea to make sure the accident is properly documented. Symptoms like headaches, neck pain, and concussion symptoms sometimes show up later. When in doubt, make the police report.

Step 2: Notify Your Insurance Company (What to Say + What to Avoid)

You should notify your insurer as soon as possible, even if you believe you were not at fault. Many policies require notice within about 7 days of the collision.

When you call, be ready to provide:

  • Your police report number (GO#), if you have one
  • The other driver's contact and insurance information
  • A basic description of what happened
  • Photos and dashcam footage (if available)

Your insurer will open a claim and assign an adjuster.

A practical note: Stick to the facts. It's okay to say "I'm not sure" if you don't know something yet. If your injuries are still developing, avoid making statements like "I'm fine" or "it's nothing". Keep it simple and accurate.

Step 3: Section B Accident Benefits in Nova Scotia (If You Were Injured)

If you suffered any injury (concussion, soft tissue injury, back pain, etc.), you may qualify for Section B accident benefits.

These benefits are generally no-fault, meaning you can apply regardless of who caused the accident. They are designed to help cover medical treatment, rehabilitation expenses, and a portion of lost income.

In Nova Scotia, Section B benefits provide up to $50,000 in medical and rehabilitation coverage over a four-year period following the accident.

Your insurer will provide forms that typically need to be completed by you, your healthcare providers and your employer.

Why acting early matters: Deadlines and paperwork requirements can be strict. If you wait too long, you risk delays, disputes, or denial of benefits that could otherwise be available.

Step 4: Gather and Preserve Evidence (Documentation That Helps Your Claim)

Concrete evidence and documentation helps ensure your claim is taken seriously and fairly valued. More evidence is generally better than not enough.

Evidence can include:

  • Photos/video of vehicle damage, the accident scene, road conditions, and any visible injuries
  • The contact and insurance details of everyone involved
  • Witness names and contact information
  • Your medical records and treatment notes
  • A symptom journal (what you feel, when it started, what makes it worse/better)
  • Receipts for out-of-pocket expenses (medication, physio, parking, mileage, etc.)
  • Proof of missed work (emails from your employer, schedules, pay stubs)

One thing to note is that injuries can develop and worsen over time, so ongoing documentation is something to be mindful of.

Step 5: Be Careful With Early Settlement Discussions

After a collision, there's often pressure to "wrap things up quickly." That can be a mistake if you're still in pain or still being assessed.

Common issues that come up:

  • Accepting a settlement before you understand your diagnosis or prognosis
  • Underestimating how long treatment will take
  • Missing a benefits deadline because the focus is only on vehicle repairs
  • Not documenting symptoms that start days (or weeks) after the crash

You don't necessarily need a lawyer immediately but if you're injured, it's worth getting advice before you sign something you don't fully understand.

Car Accident Claim Checklist (Nova Scotia)

Here's a practical checklist you can follow:

  • Report the accident within 24 hours
  • Obtain your police report number (GO#)
  • Notify your insurer as soon as possible (often within ~7 days)
  • Ask about Section B paperwork if you have any symptoms or injuries
  • Take photos/video and gather witness details
  • Keep records of symptoms, treatment, and expenses
  • Keep a folder with all claim communications (emails, letters, adjuster notes)

What Documents Should You Keep?

The more organized you are, the easier it is to move your claim forward.

  • GO# / police report number
  • Other driver's name, address, phone, insurer, and policy number (if available)
  • Photos/video of the scene and vehicles
  • Towing/repair estimates and invoices
  • Medical notes, treatment plans, referral letters, prescriptions
  • Receipts (medications, physio, massage, parking, travel) and non-medical out of pocket expenses
  • Notes of conversations with the insurer/adjuster (date, time, what was said)
  • Work-related documents if you missed time from employment (schedule, pay stubs, employer letter)

Halifax / HRM Note

If you live in Halifax Regional Municipality, you'll be dealing with the same steps as anywhere else in Nova Scotia: proper reporting, prompt notice to your insurer, and careful medical documentation. What tends to make the difference is not where the crash happened, but how well the claim is documented and how quickly benefits, and treatment, get started when injuries are involved.

Frequently Asked Questions (FAQ)

Do I have to report every accident to police in Nova Scotia?

Not always. In general, reporting is required when there are injuries, a hit-and-run or dangerous driving is involved, or the property damage appears to exceed $2,000. If you're unsure, it's safer to confirm with police or a collision reporting centre and make sure the incident is properly documented.

What is a GO#?

A GO# is the police report number you receive when an accident is reported. Insurers commonly ask for it because it helps confirm the collision was reported and allows the insurer to reference the report when assessing the claim.

What if the damage is under $2,000 but I'm injured?

If you're injured, you should treat the situation seriously even if the vehicle damage looks minor. Injuries can appear later, and proper reporting and documentation can matter. You should still notify your insurer right away and ask about Section B benefits if you have symptoms.

What is Section B in Nova Scotia?

Section B refers to the accident benefits coverage that can help pay for things like medical treatment, rehabilitation, and certain income replacement benefits after a motor vehicle accident in Nova Scotia. These benefits are generally available on a no-fault basis (meaning anyone who is in an accident can access benefits regardless who caused the collision).

How much does Section B cover in Nova Scotia?

Nova Scotia policies provide up to $50,000 for medical and rehabilitation benefits under Section B.

What if my symptoms start days later?

That's common. Concussion symptoms, neck pain, back pain, and soft tissue injuries can take time to show up. If symptoms begin later, see a healthcare provider as soon as possible, tell your insurer, and document the timeline clearly (what started when, and how it affects your day-to-day life).

How long do I have to sue after a car accident in Nova Scotia?

In most cases, the general limitation period to start a lawsuit for personal injury is two years from the date of the accident. There are exceptions to this limitation period (i.e. fatal injuries, suing public bodies), so if you think legal action might be necessary, it's worth getting advice sooner rather than later.

Can I get benefits if the accident was my fault?

Yes. Section B accident benefits are designed to apply regardless of fault. Liability disputes usually matter more for lawsuits and damage claims than they do for no-fault benefits.

Should I accept the first settlement offer?

No. If you're still being treated, still off work, or still getting medical assessments, it may be too early to know what your claim is worth. A quick settlement can be tempting, but it can also prevent you from being compensated for the full impact of the injury.

When Should You Speak With a Halifax Personal Injury Lawyer?

You may want to speak with a lawyer sooner if:

  • You've suffered an injury (even if it seems "minor" at first)
  • You're missing time from work
  • Your claim is delayed or denied
  • Fault is being disputed
  • You're being asked to sign releases or settlement documents and you're unsure what they mean
  • Your symptoms are lingering or getting worse

Early advice can help ensure your claim is properly documented and that you receive full compensation.

At Wagners, we help Nova Scotians every day who have been injured in car accidents and are looking to learn more about their rights. If you have questions about your claim, Section B benefits, or next steps, contact our Halifax car accident lawyers for a free consultation.

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