Dell Data Theft

A Canada-wide settlement in the Dell class action lawsuit has been approved by the Supreme Court of Nova Scotia. A copy of the Settlement Agreement and Settlement Approval Order are available in PDF in the Documents section.

Please read the Settlement Approval Notice carefully as it may affect your rights.

A settlement has been reached and approved by the Supreme Court of Nova Scotia in the Dell Data Theft class action lawsuit. The Class Action sought compensation for data thefts of Dell customer information that resulted in targeted tech support scam calls.

In approving the settlement on February 27, 2025, the Honourable Justice John A. Keith found that the settlement was fair, reasonable and in the best interest of the Class.

WHO IS AFFECTED BY THE SETTLEMENT?

The settlement applies to the 14,180 Dell customers to whom Dell sent notices of the Data Thefts on April 2, 2018, and January 25, 2019 (the “Class Members”).

WHAT ARE THE TERMS OF THE SETTLEMENT?

Under the terms of the Settlement, the Defendants will pay CAD $2,100,000.00 to compensate the 14,180 eligible Class Members who received the Dell Notices. This amount also covers legal fees, disbursements, taxes, and an honorarium for the Representative Plaintiff, as approved by the Court. In addition, the Defendants will also cover the third-party costs of administering notice and the settlement.

The notification process and distribution process will be administered by a third-party claims administrator, Verita Global (formerly RicePoint). Eligible Class Members will automatically receive a Court-approved notice by email from the Settlement Administrator, Verita Global (formerly RicePoint), which includes a link to the Distribution Form. The Distribution Form must be submitted online or postmarked no later than the deadline of July 14, 2025, to receive compensation.

WHO REPRESENTS ME?

Wagners
1869 Upper Water Street
Suite PH 301, Pontac House
Halifax, NS  B3J 1S9
Tel: 902-425-7330/1-800-465-8794
[email protected]

WHAT ARE LEGAL FEES?

Class Counsel’s legal fees, disbursements and applicable taxes were approved by the Court. The Court has approved payment of Class Counsel legal fees and disbursements and applicable taxes in the total amount of $550,685.55.

 SETTLEMENT ADMINISTRATOR

The Court has appointed Verita Global (formerly RicePoint) as the Settlement Administrator.

For more information or to view the Settlement Agreement, please visit www.DellSettlement.ca. If you have questions about the claims process, please contact the Settlement Administrator at:

Dell Settlement Administrator
c/o Verita Global
P.O. Box 3355
London, ON N6A 4K3
Phone: 1-833-419-4499
Email: [email protected]

Proposed Settlement Reached in the Dell Data Theft Class Action

A proposed settlement has been reached in the Dell class action. The lawsuit, filed in the Supreme Court of Nova Scotia in 2020, sought compensation for data thefts by Dell’s former service provider that resulted in targeted tech support scam calls to Dell customers. The action alleged negligence, intrusion upon seclusion, and vicarious intrusion upon seclusion in relation to the data thefts. If approved, the Defendants will pay up to $2,100,000 CDN to compensate the 14,179 eligible Class Members who Dell notified about the data thefts on April 2, 2018 and January 25, 2019, as well as pay legal fees, disbursements and taxes.

A settlement approval hearing is scheduled for February 27, 2025, at 9:30 AM at The Halifax Law Courts, where the Court will consider whether the settlement is fair, reasonable and in the best interests of the Class. The Court will also decide whether to approve legal fees, taxes, reimbursements of expenses and an honorarium for the Representative Plaintiff.

The compensation for Class Members includes Base Payments of $85 upon submission of a Distribution Form. Class Members who incurred fraudulent credit card or banking charges, or expenses related to computer or tech remediation, may claim up to $3,000 as an Economic Loss Claim Payment with proper documentation. Amounts for approved economic losses may be reduced based on the number of approved claims and other costs of administration.

The full details of the proposed settlement, including eligibility criteria, are available in the Settlement Agreement, available in the Documents section.

If the settlement is approved, Eligible Class Members will automatically receive notification from the Settlement Administrator, Verita Global (formerly RicePoint), along with a link to the Distribution Form that must be completed and returned by the applicable deadline in order to receive compensation.

Class Members wishing to object to the proposed settlement or Class Counsel’s legal fees may submit a written objection to Wagners by December 28, 2024. Objections will be presented to the Court for consideration.

Please see the Documents section to view a copy of the Settlement Agreement, or the Phase I Notice for further details regarding what to do if you wish to object to the proposed settlement or the payment of legal fees to class counsel.

The certification hearing was held from December 5-7, 2022, in Halifax before the Honourable Justice Keith. As the parties were unable to complete all oral submissions in the timeframe initially set for the hearing, the parties will be submitting further written arguments to Justice Keith in late December, and early January 2023. It is anticipated that Justice Keith will reserve his decision regarding certification.

We are moving forward with cross-examinations and preparing our legal briefs in advance of the certification hearing scheduled for December 5, 6, and 7, 2022.

If you are interested in participating in this class action and have not yet filled out an intake form, please fill out the Wagners intake form above (click on “Fill the Form Now”).

Meanwhile, please do not hesitate to contact us if you have any questions by phoning us or emailing us at [email protected].

A case management conference was held virtually before the Honourable Justice John Keith on today’s date.

The hearing of the motion to certify the proceeding as a class action will take place on December 5, 6 and 7, 2022.

Global News has published an article about our proposed class action filed in the Supreme Court of Nova Scotia against Dell Technologies. The article may be viewed by selecting the link below:

Class action suit launched against Dell after data breach led to years of scam calls

A proposed class proceeding was filed on today’s date in the Supreme Court of Nova Scotia. A copy of the Statement of Claim may be viewed in the Documents section.